Contacts & Useful Links

Useful links

eXperts - the exclusive service and information platform for travel agencies, full of information about our products, latest news, irregularities, booking policy, and much more. 

PartnerPlusBenefit - Lufthansa Group’s free corporate bonus programme, which offers companies a huge variety of attractive awards – from free flights and upgrades to offers from different partners. All these can be paid for conveniently using the BenefitPoints earned.

NDC Partner Programme - the NDC Partner Program from Austrian Airlines, Brussels Airlines, Lufthansa, and SWISS.

Eurowings for Travel Agencies - a dedicated portal for travel agencies.

Flight Irregularities - for updates on flight irregularities and irregularity policies.

Lufthansa Guide Service - a fee-based Guide Service to foreign passengers, business travellers, groups, older passengers and families who, for example, have connecting flights and need help finding their way around the airport or who would like to be escorted personally. We can cover 16 languages!

Lufthansa Charter Flights - a personalised flight connection that isn’t available in the regular Lufthansa Group network.

Lufthansa Group Newsroom - for the latest press releases from the whole group.

Useful contacts

Team e-mail address

Marketing e-mail address

Lufthansa Group Agency Support Desk

0370 442 4512 (UK) / 01 407 3113 (IE)

Mon - Fri: 09:00 - 18:00

UK: / IE:


0344 369 3941 (UK) / 021 235 6998 (IE)

Mon-Fri: 09:00 - 17:00


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