Winner: Air Canada

Air Canada is Canada's largest domestic and international airline and, in 2020, was among the top 20 largest airlines in the world. It is Canada's flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network. Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax. In addition, Air Canada has been named Best Airline in North America for the fourth consecutive year by the readers of Global Traveler. In January 2021, Air Canada received APEX's Diamond Status Certification for the Air Canada CleanCare+ biosafety program for managing COVID-19, the only airline in Canada to attain the highest APEX ranking. Air Canada has also committed to a net zero emissions goal from all global operations by 2050

By completing Air Canada’s course, you will:

Learn about the range of Air Canada products
Appreciate how your customers benefit from flying with Air Canada
Find out how Air Canada can meet your customer needs
Help improve your customers travel experience.

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Runner Up: United Airlines

The United Airlines team of no less than 80,000+ heroes are on a mission to do good in the air and on the ground, working to make the world a happier, greener, more inclusive, more fascinating place.

They connect people to the moments that matter most. Their shared purpose of connecting people and uniting the world drives them to be the best airline for their employees (hero characters), customers and everyone they serve.

United Airlines is well-equipped to connecting the UK and Ireland to the U.S. They offer direct flights from London Heathrow, Edinburgh, Dublin, and Shannon to various hubs depending on origin. Take the course to find out more.

By completing United Airline’s course, you will:

Learn about the future of sustainable flying
Understand Premium travel
Understand Economy travel
Remember their gateways and network
Learn about the customer journey

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Runner Up: Royal Brunei Airlines

Royal Brunei Airlines presents travel agents with a compelling choice for their clients' travel needs. With its exceptional service, global connectivity, comfort and luxury, innovative amenities, commitment to sustainability, and exclusive partnerships, Royal Brunei Airlines ensures that travel agents can provide their clients with nothing short of a royal experience.

In their course, you will

Learn about Royal Brunei’s product information
Read about guest information such as visas, check in
Remember fare choices, seat selection and baggage information
Discover the culture, customs and heritage of Brunei

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