Worldspan - CORE Package

Price: $145
Duration: 3 mths

Learn the core skills and entries of the Worldspan GDS.
Learn how to create a Booking File (also known as Passenger Name Record) in Worldspan; sell flights; make alterations to itinerary; basic pricing and fare display procedures. This set of tutorials will show you how to login into Worldspan Go! and find your way around the different screens and resources of Worldspan Go!


Subjects covered:

Module 1 What Is Worldspan
Understand what Worldspan does for you and how Worldspan works with you.

Module 2 GO! Window
Identify the components of the Res window.

Module 3 Global Reference System (Worldspan by Travelport)
Use the Global Reference System to display : Daily briefings, HELP pages and INFO pages.

Module 4 Airport, City and Airline Codes (Worldspan by Travelport)
Describe how airline, airport and city codes are used in reservations.

Module 5 Exploring Go! Res (Worldspan by Travelport)
Log in and out of Go! Utilize features available on the Go! Desktop and access Go! Help

Module 6 Go! Custom Links (Worldspan by Travelport)
Identify what the GO! Custom Links are and how to use, add, edit, delete and rearrange links.

Module 7 Go! Res Scripts (Worldspan by Travelport)
Access standard Go! Res scripts and advanced scripting options.

Module 8 Go! Res Tools (Worldspan by Travelport)
Access the Tools in Worldspan Go!

Module 9 Go! Get Office Macros (Worldspan by Travelport)
Download Office Macros to your workstation and the functionality and options of Macro Editor.

Module 10 Introduction to GRS (Worldspan by Travelport)
Sine into Worldspan Go! Access the Worldspan Daily Briefing and airline, car and hotel associates GRS pages.

Module 11 Using HELP and INFO (Worldspan by Travelport
Access and display HELP and INFO pages

Module 12 Encode and Decode Cities and Airlines
Encode and decode cities Encode and decode airlines

Module 13 What Is a PNR? (Worldspan by Travelport)
Introduction into creating a Passenger Name Record. Includes identifying the four mandatory fields of a PNR. How to create an itinerary segment, a PNR name field, phone field and ticketing field.

Module 14 Flight Availability and Sell
Display flight availability and interpret the availability responses. Sell flight segments from an availability response.

Module 15 Flight Availability Change and Cancel
Cancel itinerary cancel and rebook itinerary. Cancel and rebook a manual booking. Change dates and classes of service.

Module 16 AccessPlus Availablity
Request Flight Availability using AccessPlus, navigating AccessPlus Availability, and sell flight segments AccessPlus Availability Display

Module 17 Create a PNR - EMEA
Create a basic PNR and view acknowledgements from the airline. Price the PNR using basic pricing functionality.

Module 18 Create a PNR
Create a basic PNR and view acknowledgements from the airline. Price the PNR using basic pricing functionality.

Module 19 Create Name Field
Create, modify and delete name field items in a PNR.

Module 20 Phone Field
Create, modify and delete phone field items in a PNR.

Module 21 Ticketing Field
Create, modify and delete the ticket field.

Module 22 Display PNR
Display a PNR by record locator, passenger name, passenger name and SID, and using a wildcard entry.

Module 23 PNR Remarks
Add the following types of PNR Remarks: General, Client Delivery, Client Billing, Form of Payment, Commission, Client Account, and Destination/Purpose

Module 24 General FAX
Add, change and delete optional PNR items: Other Service Information (OSI) and Special Service Requests (SSR).

Module 25 Flight Service Information
Display flight service information from an availability or PNR for a: specific segment, range of segments, or an entire itinerary.

Module 26 Minimum Connect Time
Define Minimum Connect Time. View Minimum Connect Time from availability and an itinerary.

Module 26 Seat Maps
View and select seats from availability and PNRs using the Go! Seat Map script.

Module 27 Seat Request
Assign/request generic and specific seat assignments. Display a seat map and the seat fax (SFAX)

Module 28 Change and Cancel/Rebook Seats
Change existing seat assignment. Cancel and rebook a seat assignment.

Module 29 Terms and Concepts
Introduction into the terminology of fares/pricing. Includes: IATA Areas, Global Indicators, International Fare Types, Neutral Units of Construction, and Rate of Exchange.

Module 30 Fare Display
Access the MoneySaver Fares Display and the Specific Fares Display. Direct Access fares.

Module 31 Fare Display-EMEA
Access the MoneySaver Fares Display and the Specific Fares Display. Direct Access fares.

Module 32 Fare Display Options
Display fare options by using continuation entries to modify a fares display.

Module 33 International Fares Display
Display fares for international itineraries. Differentiate between international MoneySaver displays from domestic displays.

Module 34 Ultimate Fare Search
Customize a fare displays using specific dates and airline(s).

Module 35 Display Fare Rules
Access the mini rules and full text rules from the Fares Display. Redisplay the last viewed rule.

Module 36 Fare Rules - EMEA
Display mini rules from fares display Display full text rules Redisplay the last viewed rule.

Module 37 Fares to Availability
Access availability from a fares display, and, access a Fare Display from an availability.

Module 38 Autopricing
Autoprice an itinerary as booked using pricing options and store the fare in the PNR.

Module 39 Autoprice International Itineraries
Understand elements of autopriced fare display for international itineraries.

Module 40 Infant PNR and pricing
Create a PNR for an adult and infant. Create a stand alone infant PNR. Modify a PNR to include an infant.

Module 41 Currency Conversion
Access rate of exchange country/currency code displays. Convert from one currency to another. Convert from a specific currency to a NUC.

Module 42 Low Fare Finder
Price an itinerary using: Low Fare Finder, Low Fare Finder Quote and Low Fare Finder Rebook.

Module 43 Introduction to Queues
How PNRs are placed on queue and an explanation of queue numbers, queue categories and date ranges.

Module 44 Queuing PNRs
How to place PNRs on: queues, categories and date ranges.

Module 45 Queue Count
Display a list of all queues with/without PNRs and identify the queue and category IDs. Identify date ranges within a queue.

Module 46 Queue Follow Up
Place a PNR on Q96 for follow-up action using message tags and codes. Display follow-up information located in PNR suppressed remarks.

Module 47: Queues Access queues using queue number, category, and date range, work queues, exit queues.

+ Final assessment

Included in this course:

- 3 months unlimited access to your Worldspan training
- 47 modules + 1 final assessment
- Free official Travelport certificate*
- Technical support


Additional information:
If you haven’t finished your course within 3 months don’t worry you can buy an extra month by contacting OTT at replies@onlinetraveltraining.com
All the courses and exam are online, there is no software to install, you only need internet access!

* OTT is currently the only preferred partner of the Travelport Academy. Our Worldpsan courses are created & updated by Travelport.
You need to pass the final assessment with 80% or above to receive the certificate. Don’t forget that you can take the assessment as many times as you need within your 3 months.