Galileo - Expert

This package provides you with comprehensive training in the Galileo GDS system (and saves you £150+ if you bought all courses seperately).

It is suitable for beginners as well as those with some prior knowledge of GDS and will provide you with an expert level of knowledge in Galileo GDS.

This expert course covers the follow subject is great detail:

- Airline Reservations (parts 1 & 2)
- Automatic Fares & Ticketing
- Car Hire
- Hotel Reservations
- Tour Reservations
- TIMATIC

The course covers the SAME subects as our 50 hour 'Introduction' course but in more detail and with more examples and exercises.


Subjects covered:

Airline Reservations – Part I

Lesson 1 - Introduction, signing in and out, work areas
Lesson 2 - Encode and Decode
Lesson 3 - Introduction to the PNR
Lesson 4 - PNR redisplay, subfield display
Lesson 5 - Timetable, flight details
Lesson 6 - Flight availability, return availability, schedules, shortcut flight info
Lesson 7 - Booking Seats from Availability
Lesson 8 - Name Elements, Contact Elements
Lesson 9 - Ticketing Element, Received-From Element
Lesson 10 - Build and end a complete PNR
Lesson 11 - Canceling and changing mandatory PNR elements
Lesson 12 - Mailing and billing elements
Lesson 13 - General remark and OSI elements
Lesson 14 - SSR and frequent flyer elements
Lesson 15 - Canceling and changing optional PNR elements
Lesson 16 - Advance seating requests
Lesson 17 - Seat maps
Lesson 18 - Request specific seats, specific seat wish, modify seating
Lesson 19 - Calculator and currency functions, minimum connect times
Lesson 20 - Help system
Lesson 21 – AIS

+21 drills + 4 exercises + 6 quizzes + 1 final exam

Airline Reservations – Part II

Lesson 1 - Advanced availability entries
Lesson 2 - Access types
Lesson 3 - Direct sell, waitlist, open/ARNK/passive segments
Lesson 4 - PNR claim, rearrange segments
Lesson 5 - Split PNR
Lesson 6 - Working with non-homogeneous PNRs
Lesson 7 - Working with customer profiles
Lesson 8 - Queue count, queue placement, option element
Lesson 9 - Queue access/exit, remove/delay queued PNRs
Lesson 10 - Segment status, schedule change, waitlist assurance

+ 10 drills + 3 exercises + 3 quizzes + 1 final exam

Automated Fares and Ticketing

Lesson 1 - Basic fare displays, carrier specific fares
Lesson 2 - Fare displays for specific dates
Lesson 3 - Additional fare display options
Lesson 4 - Fare display follow up entries
Lesson 5 - Fare notes
Lesson 6 - Itinerary pricing
Lesson 7 - Stored itinerary pricing
Lesson 8 - Best buy pricing
Lesson 9 - Pricing options
Lesson 10 - PNR fare elements
Lesson 11 - Ticketing
Lesson 12 - Issuing EMDs

+ 12 drills + 3 quizzes + 1 exam final

Car Reservations

Lesson 1 - Car location lists
Lesson 2 - Display and book from multi-company car availability
Lesson 3 - Display and book from single company car availability
Lesson 4 - Direct car availability entries
Lesson 5 - Car availability options
Lesson 6 - Car sell options and direct car sell
Lesson 7 - Car segment modify entries
Lesson 8 - Car rate features, car terms, car policy

+ 8 drills + 2 exercises + 3 quizzes + 1 final exam

Hotel Reservations

Lesson 1 - Hotel location lists
Lesson 2 - Display multi-property hotel availability
Lesson 3 - Display and book from single property hotel availability
Lesson 4 - Direct hotel availability entries
Lesson 5 - Hotel display options
Lesson 6 - Hotel points of reference
Lesson 7 - Hotel features entries
Lesson 8 - Hotel sell options and chain-specific help pages
Lesson 9 - Book a hotel directly and from a location list
Lesson 10 - Change, add to, delete from, and cancel hotel segments

+ 10 drills + 3 quizzes + 1 final exam

Tour source

Lesson 1 - The TourSource system
Lesson 2 - Book tours in TourSource
Lesson 3 - Modify a tour booking, complete TourSource entries

+ 1 quiz + 1 final exam

Timatic

Lesson 1 - Timatic Basics
Lesson 2 - Timatic full-text, guided/expert modes
Lesson 3 - Miscellaneous Timatic entries
Lesson 4 – Timaticweb

+3 drills + 1 quiz + 1 final exam

Included in the course:

- Galileo account creation
- 6 months access to your Galileo account
- 70 hours allocated time to complete your course within the 6 months access period
- 68 lessons + 64 drills + 9 exercises + 20 quizzes + 7 final exams
- Free certificate*
- Technical support

Additional information:

- You need more hours to take and pass your course? OTT offers packages of 5, 10 or 20 additional hours that you can buy directly online!
- And if you haven’t finished your course within 6 months? Don’t worry, you can buy an extra 6 months access by contacting OTT atreplies@onlinetraveltraining.com
- All the courses and exams are online, there is no software to install, you only need internet access!

* We are an approved reseller of the Viasinc GDS training programme and therefore we are authorised to issue certificates for Galileo. You need to pass the first five final exams with 85% or above to receive the certificate.
Don’t forget that you can take the exam as many times as you need, so long as it is within your available training hours.