Diploma in International Hotel Operations
Flexible online delivery
The Diploma in International Hotel Operations has been designed by experts who know what it takes to get that hotel reception job. This course is done online at a time and place that suits you.
Interactive Lessons - Learn by Doing
This is not some course where all you'll do is read boring stuff online. You'll be using our award winning online hotel reception check in simulator to complete loads of different guests check-ins
Industry recognised certificate
This qualification is already being delivered by some the leading hotel training colleges in the UK. It is internationally recognised and will make your CV stand-out from the crowd
Designed to give you an unfair advantage
Imagine knowing how do complete every possible type of check-in, issue room keys, deal with unusual customer service issues BEFORE you even go for the job interview?
All about us
The company was formed in 2007 by Kenneth and Pauline Park, two travel and tourism lecturers who realised that many people who wanted a job in the travel industry didn’t have the skills and knowledge required. All of our courses and software are hand-crafted with love and care in Glasgow, Scotland.
Mondrago My Travel Teacher co- founders Pauline and Kenneth Park.
Since then 1000s of people across the UK, Ireland, Europe and North America have used our courses to learn about the travel industry and ultimately to help them get their dream job.
There are many online companies who promise you the world when it comes to travel industry training. However, ask yourself- just because someone has done a job, does that make them capable of creating good training? The answer is- probably not.
Why not choose a company who offer you it all? Not only have we been teaching travel and tourism for over 20 years (my goodness, that makes us feel old!), we are also experts in online learning and training. Although we have worked in a number of travel industry jobs it was (ahem!) a while ago, so that is why we work with those currently employed in the industry to make sure everything we do is totally up-to-date. We are also an SQA approved centre so you know the training we offer is of an incredibly high standard.
So if you’re looking for up-to-date, totally cutting- edge training, developed by lecturers and e.learning specialists who know how to create courses that guarantee results then Mondrago My Travel Teacher is your solution.
But enough about us—let’s talk about you.
If you are someone who wants to work in the travel industry we can help. Put really simply, we offer great -value, approved, interactive online courses that will give you a better chance of landing that dream travel job.
Over the last 9 years we are really proud to say that we’ve become the leading provider of online travel and tourism courses to colleges throughout the U.K and Ireland. Below are just some of our customers. Now you can do the exact same courses but at home, online, in your own time.
The Diploma in International Hotel Operations is a powerful online course specifically designed to help you get a job in this exciting and fast moving industry
THE HOTEL SECTOR IS SO LARGE THAT MOST PEOPLE DON'T KNOW WHERE TO START. LET US BE YOUR GUIDE AND HELP GET YOU GET AN APPROVED ONLINE QUALIFICATION. DEVELOPED IN PARTNERSHIP WITH INDUSTRY EXPERTS THE DIPLOMA IN INTERNATIONAL HOTEL OPERATIONS ALLOWS YOU TO CHECK IN GUESTS IN EXACTLY THE SAME WAY AS YOU WOULD IN REAL LIFE
TELL ME MORE…
- Internationally recognised qualification
- Instant access start today
- Learn about types of hotels (it's not as simple as you think)
- Understand room types
- An overview of room rates
- Understand room occupancy & seasonality
- An introduction to yield management
- Understand corporate rates and how they are used
- Understand the needs of both business & leisure travellers
- Understand the impact of social media e.g. Trip Advisor on hotels
- Check-in a guest as you would in a real hotel
- Cancelling reservations
- Understanding the structure of hotel organisations
- Understanding Property Management Systems
- Changing reservations
- Additional rooms & special requests
- Checking in more than one guest at a time
- Dealing with guest problems
- Customer scenarios
- Room moves
- Guest messages
- An introduction to front office accounting
- Posting charging
- Check-out and settlement of accounts
- Posting more charges
- Early check-out
- Closing your cashier
The ultimate course for covering everything you need to secure employment in the hotel industry