Delta Expands Onboard Spacing, Blocks Seats and Introduces Mandatory Face Covering

18/05/2020 By Priti Gadhia


Delta is building on its efforts to make more space for safer travel by blocking the sale of select aisle and window seats on additional aircraft and reducing overall customer numbers in every cabin across the fleet. Middle seats have been blocked in all cabins for all flights since mid-April.

These changes, effective through June 30, are the most recent in a number of health and safety measures to promote a safe flying experience for customers and employees, including streamlined food and beverage services to decrease touch points between customers and crew and requiring face coverings across travel for all Delta flights.

Changes include: • Blocking select window and aisle seats in all cabins on aircraft configured with 1x2, 2x2, and 2x3 seating. Middle seats will continue to be blocked from sale on all flights. • Reduced capacity in Delta One® and capping seat capacity at 50 percent in First Class. • Capping seat capacity at 60 percent in Main Cabin, Delta Comfort + ®, and Delta Premium Select. • Pausing automatic, advance complimentary upgrades for Medallion Members to allow gate agents to determine how to best seat customers.

When booking future seat selection via the Fly Delta app or, blocked seats will be shown as unavailable or not assignable.

Since May 4, Delta customers are required to wear a face mask or appropriate face covering when travelling on Delta. Employees are also required to wear a face covering when within six feet of customers or one another. This extra layer of protection aligns with best practice guidelines from the Centers for Disease Control. People unable to keep a face covering in place, including children, are exempt.

Read the original stories on the Delta News Hub here and here

Author: Priti Gadhia (20 posts) 

Priti Gadhia is a Senior Account Manager at OTT. Priti works with a range of OTT clients from luxury travel, destinations, hotels and tour operators to support and inspire their online trade communications.

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