Chauffeured Services in Governmental Travel Sector: Revenue Management Principles

About

Governmental and Institutional Travel and Tourism (GITT) is becoming increasingly common and has evolved over the years. This has led to both standardisation and specialisation of professionals involved in this newly defined sector.

Due to the complexity and special nature of these trips, it is necessary for chauffeured service suppliers to be aware of the requirements involved in serving these clients, such as: special rates, continuous changes in services, security or protocol, among others.

Course format

This module course is available in e-learning format from the virtual campus of the GITT Institute.

This course requires approximately 20 to 40 hours of study to be completed in 3 months from the purchase date (enrolment validity). After the enrolment validity expires, the users will not have access to the course content and will not be able to take the exam.

Student performance will be based on an examination. Please refer to the Exam Information below for more details.

What you will learn

In this course, students will be able to contextualise those operational and functional aspects that are usually observed during the development of services to governmental or institutional delegations. The principles of Revenue Management, the management of bookings and the most common methods of payment in this type of operation will be defined.

Key topics

Governmental and Institutional Travel and Tourism / GITT / Revenue Management / Chauffeured services

Who should attend?

This course is recommended for:

• Students

• Professionals who want to broaden their knowledge

• Professionals from Chauffeured Services Suppliers

• Revenue Management Professionals

Certificate awarded

A UNITAR-CIFAL Certificate is awarded to participants successfully passing the final exam.

Exam information

Exam Method: Online exam

Exam Format: Multiple Choice questions, Single choice questions, True/False question

Number of questions: 10

Time Allowance: 30 minutes

Passing Grade: 70 % correct answers

Number of exam attempts: 2