Managing Home Workers

About:

Hybrid (a mix of working from home and the office) and remote (usually home working) roles have become extremely common and provide numerous benefits for the employer, employee and customer. However, it also comes with a number of pitfalls which can be avoided. The risks are many and complex and include but are not limited to;

Cyber attack
Customer service
Mental health
Stress management
Time management
Communication
Isolation
Safe and ergonimic workplace/equipment
Etc

This course will help you to think out of the box and create a plan for migrating your team to home working. It also inlcudes the content from 'Successful Working From Home For Travel Employees' which you should provide for your team members to ensure that you're both taking responsibility for creating a safe and productive work environment.

Key Topics Covered:

> Devise a plan to work from home, understanding everything you will need to guarantee a safe and conducive working environment

> Review a number of communication apps and approaches that maintain a sense of community, involvement and which avoid conflict and isolation

> Identify the different types of cyber attack and security measures you may need to take

Please allow up to 24 hours after your purchase to receive your login details.

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About the Author: 

Fi Morrison-Arnthal is award winning, travel training and development expert. She has 30 years in the industry managing highly successful sales, customer service, operations, HR and learning and development teams, making her uniquely qualified to lead the design and delivery of online educational content that those working in travel really need to succeed and thrive in their careers. Fi also owns Ambitions, the travel and hospitality recruitment specialists.