Amadeus - Airline Reservations

This course is prefect for someone who is wanting to gain a comprehensive understanding of Airline Reservations on the Amadeus GDS system.

It covers more detail that you would get in the "Full Introduction" course. You'll find it un-rushed with more examples, more quizes etc.. so that you will really get a great understanding of this subject!

This course has been designed in two distinct parts. It's necessary to take both courses to pass this exam.

Subjects covered:

Airline Reservations Part I

Lesson 1 - Introduction, signing in and out, work areas
Lesson 2 - Encode and Decode
Lesson 3 - Introduction to the PNR
Lesson 4 - PNR redisplay, subfield display
Lesson 5 - Timetable, flight details
Lesson 6 - Flight availability, return availability, schedules, shortcut flight info
Lesson 7 - Booking Seats from Availability
Lesson 8 - Name Elements, Contact Elements
Lesson 9 - Ticketing Element, Received-From Element
Lesson 10 - Build and end a complete PNR
Lesson 11 - Canceling and changing mandatory PNR elements
Lesson 12 - Mailing and billing elements
Lesson 13 - General remark and OSI elements
Lesson 14 - SSR and frequent flyer elements
Lesson 15 - Canceling and changing optional PNR elements
Lesson 16 - Advance seating requests
Lesson 17 - Seat maps
Lesson 18 - Request specific seats, specific seat wish, modify seating
Lesson 19 - Calculator and currency functions, minimum connect times
Lesson 20 - Help system
Lesson 21 – AIS

+ 21 drills + 4 exercises + 6 quizzes + 1 final exam

Airline Reservations Part II

Lesson 1 - Advanced availability entries
Lesson 2 - Access types
Lesson 3 - Direct sell, waitlist, open/ARNK/passive segments
Lesson 4 - PNR claim, rearrange segments
Lesson 5 - Split PNR
Lesson 6 - Working with non-homogeneous PNRs
Lesson 7 - Working with customer profiles
Lesson 8 - Queue count, queue placement, option element
Lesson 9 - Queue access/exit, remove/delay queued PNRs
Lesson 10 - Segment status, schedule change, waitlist assurance

+ 10 drills + 3 exercises + 3 quizzes + 1 final exam


Included in this course:

- Amadeus account creation
- 6 months access to your Amadeus account
- 40 hours allocated time to complete your course within the 6 months access period
- 31 lessons + 31 drills + 7 exercises + 9 quizzes + 2 final exams
- Free certificate*
- Technical support


Additional information:

- You need more hours to take and pass your course? OTT offers packages of 5, 10 or 20 additional hours that you can buy directly online!
- And if you haven’t finished your course within 6 months? Don’t worry, you can buy an extra 6 months access by contacting OTT atreplies@onlinetraveltraining.com
- All the courses and exams are online, there is no software to install, you only need internet access!

* We are an approved reseller of the Viasinc GDS training programme and therefore we are authorised to issue certificates for Amadeus. You need to pass the final assessments with 85% or above to receive the certificate. Don’t forget that you can take the exam as many times as you need, so long as it is within your available training hours.