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Royal Brunei Airlines Awarded APEX Five-Star Rating
We are thrilled to share that Royal Brunei Airlines (RB) has been awarded a five-star rating in the Major Airline category by the Airline Passenger Experience Association (APEX).
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Overview
Royal Brunei Airlines, the country’s flagship carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. As a national carrier, we bring the unique culture and familial ethos of Brunei to the world.
Royal Brunei flies daily to Brunei from London Heathrow (Terminal 4) with onward connections services across Asia, the Middle East and Australasia. As an added convenience to its passengers, the airline has code-share agreements which offers passengers a wider range of destinations. We cater to travelers who value simple yet “feel good” experiences. At every opportunity, we strive to build our passengers’ confidence in us, delivering meaningful moments that surprise and delight – inspiring smiles, laughter and joy.
We aspire to continue to be an increasingly efficient, commercially viable safe and reliable world –class airline, dedicated to total quality in our operations and to continuously exceed customer expectations.
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