Stress Management in Travel
Duration: 1 Hours
The Global Organization for Stress, an independent global association dedicated to dealing with stress related issues around the world, reported the following alarming statistics:
80% of workers feel stress on the job and nearly half say they need help in learning how to manage stress. And 42% say their co-workers need such help – American Institute of Stress
Stress levels in the workplace are rising with 6 in 10 workers in major global economies experiencing increased workplace stress, with China (86%) having the highest rise in workplace stress – The Regus Group
Australian employees are absent for an average of 3.2 working days each year through stress. This workplace stress costs the Australian economy approximately $14.2 billion – Medibank
Approximately 13.7 million working days are lost each year in the UK as a result of work-related illness at a cost of £28.3 billion per year – National Institute for Health and Clinical Excellence
Many travel businesses are fantastic at identifying stress in their employees and good HR leaders have stress management as part of their company wellness campaigns. However, we as individuals need to also take responsibility for our welfare and be the first to recognise when our stress is increasing, and equip ourselves with the knowledge and tools to manage and reduce our stress.
This stress management course has created by Fi Morrison-Arnthal and Articulate. Fi is an award-winning travel industry training and development specialist who has managed international sales and customer service teams.
Key Topics Covered:
> Identify and list triggers that create stress within you
> List the various types of self-induced stress you have and ideas to remove these from your life
> Describe how emotional intelligence and ego state communication can help you to discuss work stress, and work together with your employer to improve your workplace environment
> List and practise several techniques to reduce stress
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About the Author:
Fi Morrison-Arnthal is award winning, travel training and development expert. She has 30 years in the industry managing highly successful sales, customer service, operations, HR and learning and development teams, making her uniquely qualified to lead the design and delivery of online educational content that those working in travel really need to succeed and thrive in their careers. Fi also owns Ambitions, the travel and hospitality recruitment specialists.