Welcome onboard the JAL e-Learning, Japan Airlines' online training course for travel experts.

In what has been a very challenging year for all of us, Japan Airlines (JAL) continues to fly worldwide. We have been making every effort to create from start to finish a safe and secure travel experience, so that your customers will have the confidence, and peace of mind to fly onboard us.

As one of the world's 5-Star Skytrax airlines with a 5-Star COVID Safety Rating, we are pleased to introduce you to JAL e-Learning, our online training course to help you gain a better understanding of our airline.

Check out the information tabs at the very top of our webpage for the latest information, for example, on our COVID-19 countermeasures and handling; and our recently launched JAL Agency Website, our online agency helpdesk.

The 5 modules of our course cover a variety of key topics, including our market-leading products and services, our network, business partnerships and alliances. Our newest tab 'Japan', provides useful info on our comprehensive domestic network, and the fares and passes that will enable you to get the most out of this amazing country.  

Once you have completed all the modules, we believe you will have the extra knowledge and confidence to make JAL your first choice when talking to your clients.

Thank you in advance for taking precious time to learn about Japan Airlines.