The GF groups FAQ's

  1.  Minimum group size is 10 passengers.

  2.  Group quote via email only Longroups@gulfair.com

  3.  Group contact number is 0208 232 6965.

  4.  Once seats confirmed at agreed rate, group contract & deposit applicable.

  5.  Terms & Conditions are applicable to group bookings.

  6.  Group seats are subject to availability & not guaranteed until confirmation by GF HQ.

  7.  Group cancellation penalties apply.

  8.  Tickets to be issued by the booking agent after the group PNR is claimed.

  9.  All names & tickets to be advised 30 days prior departure.

  10. All visas & ground arrangements are the agents responsibility.

  11. All airport taxes are applied at the time of ticketing.

  12. The group must travel to/from their destination together.

  13. Group deposits are payable via EMD's.

  14. The turnaround by GF HQ is usually within 24 hours.

  1.  Which terminal do GF fly from? TERMINAL 4

  2.  How long before departure is check-in? 2 HOURS BEFORE DEPARTURE

  3.  Do GF have online check-in? YES 24 HOURS BEFORE DEPARTURE

  4.  Do GF pre-assign seats in economy? YES VIA RESERVATION ON 0844 4931717

  5.  What is the economy luggage allowance? 2 PIECES

  6.  What is the weight per piece for economy & business classes? ECONOMY 23KGS BUSINESS 32KGS.

  7.  What is the reservations office number? 0844 4931717

  8.  What is the hand luggage allowance for economy & business classes? 6KGS ECONOMY & 7KGS BUSINESS

  9.   What is the infant luggage allowance? 15KGS

  10. What is the minimum & maximum ages for unaccompanied minors? MINIMUM 5 YEARS & MAXIMUM 12YEARS

  11. How can I take my pet with me? BOOKED VIA GF CARGO OFFICE

  12. Do GF provide wheelchairs? YES UPON REQUEST

  13. Can I get a vegetarian/diabetic/special meal on board? YES IF PRE-ORDERED

  14. Which aircraft type do GF operate? B787 & A320's

  15. Can I pay for extra luggage at check-in? YES & ALSO VIA THE GF WEBSITE

  16. What is the group dept contact details? 0208 232 6965, longroups@gulfair.com<mailto:longroups@gulfair.com>

  17. What is the minimum group size? 10 SEATS

  18. How do I report lost luggage? ON ARRIVAL WITH THE AIRPORT STAFF PRESENT

  19. How do I register a complaint? VIA THE GF WEBSITE UNDER CONTACT US.