The Botswana Tourism Organisation (BTO) is a parastatal body set up through an Act of Parliament with the mandate to market the Botswana tourist product, grade and classify tourist accommodation facilities, and promote investment in the tourism sector. The organisation commenced its operations in January 2006. 

A Board of Directors, consisting of 15 members and appointed by the Minister of Wildlife, Environment and Tourism, governs the BTO. The Organisation is comprised of the Chairperson and the Vice Chairperson, a representative from the governing Ministry, and 12 members from the public and private sectors in the tourism industry. 

The grading system serves as a means to protect the consumer and guarantee quality accommodation and services in Botswana. It also assists the accommodation establishment to benchmark its performance against set standards. 

Additionally, the grading system is a useful tool to indicate to travel agents, tour operators and tourists the general quality of accommodation facilities in the country. This can serve as a guide for tourists planning their destinations in Botswana. The system also provides a framework to industry investors so that they are able to design their facilities to attract the desired market segments. 

Through the implementation of progressive conservation and ecotourism policies and practices, Botswana enjoys a reputation as a sustainable tourism destination and one of the top safari destinations in the world. 

The Botswana Tourism Office UK is based in the Botswana High Commission just off Oxford Street. We are the first point of contact for travel agents and operators in the UK and Ireland and we also provide information and assistance to the general public. 

If you need any help or if you have any questions we can help you with, please do not hesitate to contact Dawn or Belén! 

Please find our contact details in the Contact Us section