ANA - All Nippon Airways is Japan’s largest airline operating daily a non-stop service from London Heathrow Terminal 2 ("The Queen's Terminal") to Tokyo Haneda Airport on a Boeing 777-300ER. From Haneda Airport, Tokyo’s most central airport and just 15 minutes from the city centre by monorail, ANA connects onward to 50 destinations across Japan. ANA has been a Star Alliance member since 1999 and has Joint Ventures with United Airlines on Trans-Pacific and Asia routes and with Lufthansa, Swiss International Air Lines and Austrian Airlines on Japan-Europe routes.

 

ANA AT A GLANCE 

Skytrax: 5-Star COVID-19 Safety Rating 

ANA has received a 5-Star COVID-19 Airline Safety Rating from SKYTRAX in recognition of its effective measures through ANA Care Promise that have created the safest possible travel environment. This represents the highest possible rating from SKYTRAX, and ANA was one of only five airlines in the world to receive full 5-Star recognition.

‘Best Business Airline’

ANA was awarded "Best Business Airline of the Year" at the Business Travel Awards 2020. The annual awards recognize and celebrate the achievements of the travel industry’s leading businesses that have performed outstandingly over the last 12 months.

The award for Best Business Airline honours the airline that has delivered consistent and inspired service to their customers, and is a testament to the consistently high level of service provided by ANA.

The judges commented, "ANA offers exceptional customer service, both in the air and on the ground, with plenty of innovation in terms of technology and a strong eco‐friendly policy. Its Travel Wellness programme was also rated".

ANA has also won "Best Business Airline of the Year" and "Best Corporate Responsibility Programme" at the Business Travel Awards 2018. 

Skytrax: 5-Star Airline 

ANA is one of only ten elite airlines that has been awarded a 5-star rating by the world’s leading airline consulting and rating company, Skytrax. ANA has received this rating for eight years running.

In addition to the 5-star rating Skytrax has recognized the efforts of ANA's staff at airports with the World's Best Airport Services 2019 award and Best Business Class Onboard Catering award following the meal enhancements introduced last year. 

 

European Joint Venture with Lufthansa, Swiss International Air Lines and Austrian Airlines
  

ANA’s European Joint Venture with Lufthansa, joined by Swiss International Air Lines and Austrian Airlines in 2013, offers seamless transfers and better connections between Europe and Japan. 

 

AWARDS

2021- 5-Star COVID-19 Safety Rating - SKYTRAX
2021- Gold Class Distinction S&P Global Sustainability Awards 
2020- Decade of Airline Excellence Award for the Asia-Pacific region - Flight Global
2020- Best First Class Red Wine (Gold) - Cellars in the Sky
2020- Best Business Class White Wine (Gold) - Cellars in the sky
2020- Best Business Class Rose;(Silver) - Cellars in the sky
2020- Best First Class Cellar;(Bronze) - Cellars in the sky
2020- Best Overall Cellar;(Silver) - Cellars in the sky
2020- Best Business Airline of the Year - Business Travel Awards 2020
2020- 5-star Airline - SKYTRAX
2020- Most Innovative Airline - Ultimate Luxury Travel Related Awards by Telegraph
2019- Best Business Class - Selling Travel Agents Choice Awards 
2019- Best New First Class - Design Air Awards
2019- Best New Business Class - Design Air Awards
2019- Most Improved Brand 2019 - Design Air Awards
2019- Best New Business Class (Head for Points Travel & Loyalty Awards) - Editors Choice
2019- World's Best Airport Services - SKYTRAX 
2019- Best Business Class Onboard Catering - SKYTRAX 
2019- Best First Class Fortified Wine (Gold) - Cellars in the Sky
2019- Best First Class Sparkling Wine (Silver) - Cellars in the Sky
2019- Best First Class Red Wine (Bronze) - Cellars in the Sky
2019- On-time Performance - top in Asia-Pacific Major Airlines (Network Category) - Flight Global
2018- Best Airline Staff in Asia - SKYTRAX
2018- World’s Best Airport Cabin Cleanliness Award 2018 - SKYTRAX
2018- 5-star airline - SKYTRAX
2018- Best Business Airline of the Year - Business Travel Awards 2018
2018- Best Corporate Social Responsibility Programme - Business Travel Awards 2018  
2017- Airline of the Year - ATW Airline Industry Achievement Awards 2018
2017- 5-star airline - SKYTRAX
2017- World's Best Airport Service - SKYTRAX 
2017- Best Airline Staff in Asia - SKYTRAX 
2016- 5-star airline - SKYTRAX
2015- 5-star airline - SKYTRAX
2015- Best Long-Haul Airline - Business Travel Awards 2015
2014- World's Best Airport Service - SKYTRAX 
2014- Best Transpacific Airline - SKYTRAX 
2014- 5-star airline - SKYTRAX 
2013- Airline of the Year - ATW 
2013- 5-star airline - SKYTRAX 
2013- Best First Class cellar (Silver Medal) - Cellars in the Sky 
2013- Best Fortified and Dessert wine (Bronze Medal) - Cellars in the Sky