ANA - All Nippon Airways is Japan’s largest airline operating a daily non-stop service from London Heathrow Terminal 2 (The Queen's Terminal) to Tokyo Haneda Airport on a Boeing 777-300ER. From Haneda Airport, Tokyo’s most central airport and just 15 minutes from the city centre by monorail, ANA connects onwards to 50 destinations across Japan. ANA has been a Star Alliance member since 1999 and has Joint Ventures with United Airlines on Trans-Pacific and Asia routes and with Lufthansa, Swiss International Air Lines and Austrian Airlines on Japan-Europe routes.
ANA AT A GLANCE
2023 Cirium On-Time Performance Awards: First in Asia-Pacific
2023 World’s Best Airline Cabin Cleanliness (5-time recipient)
This award is given to the airline with the highest rating for hygiene and cleanliness of its aircraft cabins. Amid a global pandemic, ANA staff in Japan and around the world have been recognized for their exceptional efforts to set the standard in hygiene and cleanliness. ANA has been implementing the following initiatives since June 2020 through the ANA Care Promise, the airline's preventive measures to combat the spread of COVID-19, to ensure that customers can use our services with comfort and peace of mind.
2023 World's Best Airport Services (10-time recipient)
2023 TTG Luxury Travel Premium Air Experience of the Year
2022 Cirium On-Time Performance Awards: First in Asia-Pacific and Globally
2022 Luxury Air Service of the Year - Aspire Awards
2022 World’s Best Airline Cabin Cleanliness (4-time recipient)
2022 World's Best Airport Services (9-time recipient)
2022 TTG Luxury Travel Premium Air Experience of the Year
Prestigious Travel publication TTG has recognized ANA for creating the safest-possible flying experience in response to COVID-19, while maintaining standards of product and service in premium cabins.
Skytrax: 5-Star Airline
ANA is one of only ten elite airlines awarded a 5-star rating by the world’s leading airline consulting and rating company, Skytrax. ANA has received this rating for 11 consecutive years.
European Joint Venture with Lufthansa, Swiss International Air Lines and Austrian Airlines
ANA’s European Joint Venture with Lufthansa, joined by Swiss International Air Lines and Austrian Airlines in 2013, offers seamless transfers and better connections between Europe and Japan.
AWARDS
2023- Cirium On-Time Performance
2023- Best Airline Staff Service in Asia (8-time recipient)
2023- TTG Luxury Travel Premium Air Experience of the Year
2023- World's Best Airport Services (10-time recipient)
2022- Luxury Air Service of the Year - Aspire Awards
2022- World’s Best Airline Cabin Cleanliness - SKYTRAX
2022- World's Best Airport Services - SKYTRAX
2022- Best Airline Staff in Asia - SKYTRAX
2022- TTG Luxury Travel Premium Air Experience of the Year
2022- Cirium On-Time Performance Award Winner
2021- World’s Best Airline Cabin Cleanliness - SKYTRAX
2021- World's Best Airport Services - SKYTRAX
2021- Best Airline Staff in Asia - SKYTRAX
2021- Best First Class Lounge in Asia Services - SKYTRAX
2021- 5-Star COVID-19 Safety Rating - SKYTRAX
2021- Diversity & Inclusion Team Award - IATA
2021- Gold Class Distinction S&P Global Sustainability Awards
2020- Decade of Airline Excellence Award for the Asia-Pacific region - Flight Global
2020- Best First Class Red Wine (Gold) - Cellars in the Sky
2020- Best Business Class White Wine (Gold) - Cellars in the sky
2020- Best Business Class Rose (Silver) - Cellars in the sky
2020- Best First Class Cellar (Bronze) - Cellars in the sky
2020- Best Overall Cellar (Silver) - Cellars in the sky
2020- Best Business Airline of the Year - Business Travel Awards 2020
2020- 5-star Airline - SKYTRAX
2020- Most Innovative Airline - Ultimate Luxury Travel Related Awards by Telegraph
2019- Best Business Class - Selling Travel Agents Choice Awards
2019- Best New First Class - Design Air Awards
2019- Best New Business Class - Design Air Awards
2019- Most Improved Brand 2019 - Design Air Awards
2019- Best New Business Class (Head for Points Travel & Loyalty Awards) - Editors Choice
2019- World's Best Airport Services - SKYTRAX
2019- Best Business Class Onboard Catering - SKYTRAX
2019- Best First Class Fortified Wine (Gold) - Cellars in the Sky
2019- Best First Class Sparkling Wine (Silver) - Cellars in the Sky
2019- Best First Class Red Wine (Bronze) - Cellars in the Sky
2019- On-time Performance - top in Asia-Pacific Major Airlines (Network Category) - Flight Global
2018- Best Airline Staff in Asia - SKYTRAX
2018- World’s Best Airport Cabin Cleanliness Award 2018 - SKYTRAX
2018- 5-star airline - SKYTRAX
2018- Best Business Airline of the Year - Business Travel Awards 2018
2018- Best Corporate Social Responsibility Programme - Business Travel Awards 2018
2017- Airline of the Year - ATW Airline Industry Achievement Awards 2018
2017- 5-star airline - SKYTRAX
2017- World's Best Airport Service - SKYTRAX
2017- Best Airline Staff in Asia - SKYTRAX
2016- 5-star airline - SKYTRAX
2015- 5-star airline - SKYTRAX
2015- Best Long-Haul Airline - Business Travel Awards 2015
2014- World's Best Airport Service - SKYTRAX
2014- Best Transpacific Airline - SKYTRAX
2014- 5-star airline - SKYTRAX
2013- Airline of the Year - ATW
2013- 5-star airline - SKYTRAX
2013- Best First Class cellar (Silver Medal) - Cellars in the Sky
2013- Best Fortified and Dessert wine (Bronze Medal) - Cellars in the Sky
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