UPDATED TRAVEL GUIDELINES

A useful step-by-step guide for preparing for travel.
Our network is expanding again, but some service changes and travel restrictions will remain in place. As part of our new end-to-end health and safety program, Air Canada CleanCare+, some of our processes have changed. Prepare for your next trip and learn what to expect with this step-by-step guide designed to simplify your travels.

Check your eligibility
See if you’re eligible to travel and follow the government requirements for your destination, which may include completing mandatory entry forms prior to departure. Passengers providing false or misleading information may be liable to a monetary penalty.

Packing for your trip
If you are planning on checking in bags, ensure you follow the guidelines and maximize each checked bag, as a minimum cabin baggage allowance will be enforced.

Appropriate  face coverings
Please note, for those over the age of 2, wearing an approved face covering while travelling is a mandatory requirement issued by Transport Canada.

Checking in
Our check-in process has changed to better protect you, by minimizing contact.

At the airport
Extra precautions will be taken throughout your journey and some airport service offerings may be temporarily adjusted. It is important to arrive well in advance of your flight.

Boarding
Our boarding process has changed to ensure appropriate distancing and minimize contact.

Onboard
We have adjusted our onboard service to minimize touchpoints between our employees and customers.

COVID-19 Insurance provided and administered by Manulife
As part of our effort to help Canadians travel internationally safely and securely, effective September 17, 2020 for travel completed by April 12, 2021, new eligible international round-trip bookings with Air Canada originating in Canada include complimentary Manulife COVID-19 emergency medical and quarantine insurance underwritten by The Manufacturers Life Insurance Company (“Manulife”).Terms and conditions apply. To learn more please visit aircanada.com/covid-19-insurance.” To learn more about Manulife, visit www.manulife.ca or call 1-888-220-5212.

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