Sales Support

Get in touch with Malaysia Airlines London-based Sales Support team!

You can get in touch with our key sales support service providing you with a one stop shop to assist with all of the following:

  • Involuntary schedule changes
  • Voluntary changes
  • No shows
  • Flight cancellations
  • Name corrections
  • ADM, ACMs
  • Waivers and Favours
  • Refunds
  • Duplicated Tickets
  • Checked Baggage and Cabin Baggage allowance
  • Wheelchair requests
  • Medical Form
  • Unaccompanied minors
  • Pets
  • Infant, Child
  • Bassinets
  • Sporting Equipment
  • Extra seat for comfort
  • Musical instruments (also with additional seat)
  • Fares and Fare Rules

Please use Manage My Booking on for all of the following:


  • Seat selection and payment
  • Special Meals request Wheelchair requests
  • Excess baggage request and payment


Malaysia Airlines London based Sales Support team!

The team will be delighted to provide enhanced sales support service with a one stop shop to assist with all of the following:

Agent Support -

Tel - +44 207 341 2078

Groups -


Malaysia Airlines reduced commercial travel schedule

Scheduled flights from London to Kuala Lumpur are operating once a week from August to October, departing from Heathrow Terminal 2 at 10.25am. Return flights from Kuala Lumpur to London will operate with the same frequency, departing at 9.05am local time.