Fundamental Skills in Journey Pricing and Ticketing

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Fundamental Skills in Journey Pricing and Ticketing

Price: £310
Duration: 70 hours

  Interpreting fare rules and e-ticket data elements is key to satisfying and retaining customers. With the abundance and complexity of today’s fare options, travel customers expect you to provide a service that is accurate, quick and affordable. This course teaches the language of fare construction and fare rules so you provide your customers with the best advice and the lowest fare for their air itinerary. You will develop new skills through practical exercises and with the support of reference materials to become the travel professional your customers trust.  
  What you will learn  
  Upon completing this course you will be able to:  
  - Price air journeys and interpret fare rules  
  - Implement essential principles to price journeys as a single pricing unit  
  - Categorize pricing units such as one way, round, circle and open jaw tips  
  - Price journeys in Neutral Units of Construction (NUC), convert to local currency using the IATA Rates of Exchange (IROE) and apply currency rounding rules  
  - Follow the complete formula for calculating pricing units for a wide variety of trip types with multiple fare components, including carrier fares  
  - Source Q surcharges and Taxes/Fees/Charges (TFCs), analyze provisions, and apply the correct currency conversions and rounding processes  
  - Describe mileage air fares, distinguish between IATA and non-IATA fares  
  Course format  
  - This self-study course is available in eTextbook format.  
  - This course requires approximately 70 hours of study to be completed in 6 months.  
  - Student performance will be based on an examination. Please refer to the Exam Information below for more details.  
  Key Topics   
  - Terms related to IATA geography and global indicators, Pricing Units, fare construction and currency  
  - Fare selection criteria  
  - Routings  
  - Single segment Q surcharge  
  - Taxes, fees and charges  
  - Electronic tickets  
  - Payments types  
  - Special fares  
  - Consolidator and net fares  
  - Billing and settlement plans  
  In-depth study checks  
  Who should attend  
  This course is recommended for existing or aspiring:  
  - Reservation and airline call center sales agents  
  - Airline ticket counter agents and rates desk specialists  
  - Travel agency consultants  
  - Global Distribution System technologists  
  Certificate awarded  
  An IATA Certificate is awarded to participants successfully passing the final exam.  
  Exam information  
  Please read the General Information on Distance Learning Exams, and check the Distance Learning - Course edition list for exams when booking your exam.  
  Exam Delivery Method: Non-supervised online-based exam. Exam can be taken any time at your convenience.  
  Exam Format: Multiple Choice questions  
  Number of questions: 60  
  Time Allowance: 2 hours  
  Passing Grade: 70% correct answers  
  Number of exam attempts: 1  
  Additional Information   
  Further Training  
  Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.  


Image result for exclamation mark png IMPORTANT INFORMATION : IATA will communicate your course access information directly to you. It may take up to 7 working days to receive your IATA course access information.