IATA

Advanced Skills in Journey Pricing and Ticketing

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Advanced Skills in Journey Pricing and Ticketing

Price: £310
Duration: 90 hours

  About  
     
  This course is for the travel professional with basic knowledge and skills in air journey pricing and ticketing who wants to be recognized as the company or office expert. You will gain confidence in pricing more complex journeys that apply exceptions to standard pricing principles. A key additional benefit are study units on ticket exchanges and reissues resulting in a refund or an additional collection for the new ticket price or a penalty fee collection.  
     
  What you will learn  
     
  Upon completing this course you will be able to:  
     
  - Spot potential under or over-collections caused by incorrect ticketing or faulty application of IATA pricing rules and procedures  
  - Develop better problem solving and analytical skills when reading government and IATA regulations  
  - Discover and offer the most affordable fares  
  - Attract and retain customers based upon expertise  
  - Master complex ticketing entries and fare rule interpretations to provide better service to your customers  
     
  Course format  
     
  - This self-study course is available in eTextbook format.  
  - This course requires approximately 80 hours of study to be completed in 6 months.  
  - Student performance will be based on an examination. Please refer to the Exam Information below for more details.  
     
  Key Topics   
     
  - Review of fare selection  
  - Currency conversion and rounding  
  - One way fare construction  
  - Round and circle trip fare construction  
  - Exceptions to minimum checks  
  - Normal fare open jaw pricing  
  - Pricing unit versus fare component  
  - Lowest combination principle  
  - Limitations on indirect travel  
  - Introductions to ticket alterations  
  - Reservation change  
  - Exchange transactions  
  - Reissues  
     
  Materials  
     
  Downloadable IATA course manual and workbook  
  Online database of fares and rules  
  IATA Fare Formula Reference checklist  
     
  Who should attend  
     
  This course is recommended for existing or aspiring:  
     
  - Travel agency employees and managers  
  - Travel agency owners  
  - GDS technologists  
  - Airline ticketing agents and managers  
  - Air fares and ticketing specialists  
     
  Certificate awarded  
     
  An IATA e-Certificate is awarded to participants successfully passing the final exam  
     
  Exam information  
     
  Please read the General Information on Distance Learning Exams, and check the Distance Learning - Course edition list for exams when booking your exam.  
     
  Exam Delivery Method: Non-supervised online-based exam. Exam can be taken any time at your convenience.  
  Exam Format: Multiple Choice questions  
  Number of questions: 70  
  Time Allowance: 2 hours  
  Passing Grade: 70% correct answers  
  Number of exam attempts: 1  
     
  Additional Information   
     
  Further Training  
     
  Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.  
     

 

Image result for exclamation mark png IMPORTANT INFORMATION : IATA will communicate your course access information directly to you. It may take up to 7 working days to receive your IATA course access information.