Galileo - CORE Package
Duration: 3 months
Learn the essentials of Galileo GDS including air reservations.
Learning how to create a Booking File (also known as Passenger Name Record) in Galileo; sell flights; make alterations to itinerary; basic pricing and fare procedures. We will be using the Focalpoint environment which is Travelport's blue-screen cryptic format for making bookings for Galileo travel agents.
Module 1: Get Started with Galileo
How to navigate in Focalpoint; using help and General Information systems; encode and decode cities, countries and airlines;
Module 2: Check Availability and Sell Flights
Look at airline timetables; access airline flight availability screens; sell flights in all classes and cabins.
Module 3: Build a Booking File
Create a basic Booking File with Flight Itinerary, passenger names, telephone contact, basic ticket data.
Module 4: Add Passenger Services
Add extras to the B.F. such as seat reservations; special meals; passenger facilities.
Module 5: Work with Itineraries
Change and cancel flight details in a Booking File itinerary; insert non-air segments.
Module 6: Retrieve and Change a Booking File
Retrieve previously created Booking Files and add information or make changes to passenger details.
Module 7: Price an Itinerary
Basic pricing procedures for single and multiple passenger B.F.s for single or multiple sectors. Create Best Buy fare quotes for the lowest fare on the booked itinerary. Interpret the data when it is added to the B.F.
Module 8: Display Fares and Rules
Check the full range of fares; read the rules and notes; follow the routing restrictions.
Module 9: Manage Booking Files on Queue
Manage the online office filing system ("Queues") for handling Booking Files in your agency.
Module 10 Open / Passive / Waitlist Segments
Creating non-standard flight segments; Open segments when the passenger does not yet know the date of travel; waitlisting when segments are full; passive when details are already held by the carrier.
Module 11: Divide and Repeat Booking Files
Split a multi-passenger B.F. if one passenger has a divergent itinerary; copy all or part of a B.F. when a customer has multiple journies.
+ Final assessment
Included in this course:
- 3 months unlimited access to your Galileo training
- 11 modules + 1 final assessment
- Free official Travelport certificate*
- Technical support
- If you haven’t finished your course within 3 months don’t worry you can buy an extra month by contacting OTT at firstname.lastname@example.org
- All the courses and exam are online, there is no software to install, you only need internet access!
* OTT is currently the only preferred partner of the Travelport Academy. Our Galileo courses are created & updated by Travelport.
You need to pass the final assessment with 80% or above to receive the certificate. Don’t forget that you can take the assessment as many times as you need within your 3 months.